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Refund & Cancellation Policy

Refund & Cancellation Policy

Last Updated: 14 September 2026

Thank you for choosing Classranger. We value your purchase and aim to provide high-quality digital products and a smooth customer experience. This Refund & Cancellation Policy explains how refunds, cancellations, and product-related issues are handled.

  1. Digital Product Policy

    Classranger offers digital products such as coloring pages, printable worksheets, activity books, templates, and other downloadable resources.

    Due to the digital nature of these products:

    • Products cannot be physically returned.
    • Purchases are generally final and non-refundable once the product has been delivered, downloaded, or accessed.
    • We do not offer refunds simply because you change your mind, select the wrong product, or no longer need the product.
    • Please review the product description, previews, included files, and requirements before completing your purchase.

  2. Eligible Refund or Resolution Cases

    Although most purchases are non-refundable, we may consider a refund, replacement, or another suitable resolution in exceptional cases, including:

    • Product Not Received: You completed payment but did not receive access to the purchased product.
    • Duplicate Payment: You were charged more than once for the same order.
    • Incorrect Product Delivered: A different product was delivered than the one purchased.
    • Corrupted or Inaccessible Files: The purchased files are damaged or cannot be opened, and the issue cannot be resolved through replacement.
    • Verified Technical Issues: A technical problem on our side prevents you from accessing the product.

    Before issuing a refund, we may first attempt to resolve the issue by providing a corrected download link, replacement files, or technical assistance.

  3. Non-Refundable Situations

    Refunds are generally not provided for:

    • Change of mind after purchase
    • Accidental purchase where the product has already been delivered or accessed
    • Failure to read the product description before purchase
    • Incompatibility with unsupported software, devices, or applications
    • Failure to download the product after receiving access
    • Loss of downloaded files due to the customer’s device or storage issues
    • Incorrect email address provided by the customer, where delivery was successfully attempted
    • Failure to check spam, junk, or promotions folders
    • Products that have already been downloaded, copied, or shared

  4. Order Cancellation

    Because our products are delivered digitally, order cancellations are generally not available once an order has been placed.

    If you believe an order was placed incorrectly, payment was made more than once, or you have not received your product within 14 days of your purchase, please contact us at akashtech509@gmail.com. We will review the situation and determine whether any resolution is possible.

  5. Refund Review and Approval

    All refund requests are reviewed individually. Submitting a request does not guarantee approval.

    Depending on the circumstances, we may offer:

    • A corrected download link
    • Replacement or repaired files
    • Access assistance
    • A partial refund
    • A full refund

    The final resolution will depend on the nature of the issue, the available evidence, and applicable laws.

  6. Refund Processing Time

    If a refund is approved, it will generally be processed to the original payment method.

    Depending on the payment provider or bank, the refund may take approximately 7–10 business days to appear in your account after processing.

    Classranger is not responsible for delays caused by banks, payment gateways, or other financial institutions.

  7. Product Not Received

    If you do not receive your download within 14 days of your purchase, please contact us at akashtech509@gmail.com. We will verify your payment and make reasonable efforts to provide access or resolve the issue.

    If the product cannot be delivered or the issue cannot be resolved, a full refund may be issued.

  8. Policy Updates

    Classranger reserves the right to update or modify this Refund & Cancellation Policy at any time.

    Any changes will be published on this page with the updated date. The revised policy will apply from the date of publication, subject to applicable law.

  9. Contact Us

    If you have any questions regarding our Refund & Cancellation Policy, please contact us at akashtech509@gmail.com. Our team will be happy to assist you with any genuine order, payment, or product access concerns.